Effective as of January 01, 2022
VYALUX only shares User’s Personally Identifiable Information or Protected Health Information when required to complete User’s transactions or to facilitate a consensual interaction between User and a provider through Services. VYALUX does not otherwise share Personally Identifiable Information or Protected Health Information with any third parties. VYALUX may aggregate certain information to develop statistics related to the use of Services and, in doing so, VYALUX might combine information that VYALUX has about User with information VYALUX obtain from business partners or other companies. When VYALUX publishes statistics based on aggregated information, those statistics will not contain any Personally Identifiable Information about User. Depending on Services User uses, VYALUX may also collect certain personal information, including personal foods, activities and body measurements. Recognizing the highly personal nature of this information, VYALUX takes special precautions to protect such information.
Credit Card Information:
VYALUX uses a third-party provider to process credit card transactions through Services. User may choose to pay for Services using said third-party provider. If User uses said third-party provider to make a payment, VYALUX does not receive or store any credit card information.
Legal Bases for Processing Personal Information:
The purpose of Services is to enable use of the VYALUX platform for VYALUX subscribers. VYALUX relies on the following legal grounds to process User’s Personal Information:
COLLECTION OF INFORMATION
VYALUX collects non-personal information about User’s use of Services. Computers and devices that access Services may be assigned a unique Cookie by VYALUX. Cookies may be required for the use of certain Services. The information collected by Cookies (i) records current session information, (ii) allows VYALUX to statistically monitor how many people are using Services, (iii) how many people open emails, and (iv) for what purposes these actions are being taken. VYALUX may use Cookie information to determine the popularity of certain content or advertisements. Cookies are also used to facilitate a User’s login and as navigation aids. Cookies used by VYALUX may also be used to restrict underage use of the Services.
VYALUX may automatically collect certain information and store it in log files when User use Services, including internet protocol (IP) addresses, referring/exit pages, operating system, browser type, date/time stamp and clickstream data. VYALUX use this non-personal information to analyze trends, to administer Services, and to gather demographic information about VYALUX’s User base. VYALUX may also record User’s IP address with User’s Personally Identifiable Information to help protect VYALUX and subscribers from abusive Users of Services.
Links to Other Sites:
Protection of Information:
VYALUX will not disclose User’s personal information to anyone other than VYALUX’s employees and those third parties with whom VYALUX has a business relationship. In general, the personal information User provides to VYALUX is used to help VYALUX communicate with User. For example, VYALUX uses personal information to contact Users in response to questions, solicit feedback from Users, provide technical support, and inform Users about promotional offers. In general, VYALUX uses non-personal information to help VYALUX improve Service and customize the user experience. VYALUX also aggregates non-personal information in order to track trends and analyze use patterns on the Site.
Disclosure of Information:
Security, Encryption, and Confidentiality:
VYALUX uses industry-standard encryption technology to protect User’s privacy. VYALUX limits access to personal information about User to employees who VYALUX believes reasonably need to come into contact with such information to provide products or services to User in order to perform said employees’ jobs. VYALUX has physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about User. It is important for User to protect against unauthorized access to User’s password and to User’s computer or device. It is User’s responsibility to sign off when User is finished using a shared computer or device.
VYALUX may use third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to operate Services. The VYALUX database is stored on secured servers which may be owned and operated by VYALUX or third-part vendors. VYALUX may store encrypted database backups off site with third-party storage providers to ensure data security in the case of an emergency or catastrophe.
Access to User’s Personal Information:
User can access the personal information User submits to Services at any time by logging into the VYACARE platform with User’s unique username and password. If User wishes to obtain a copy of personal information pertaining to User in portable electronic format, User may request a copy by sending an email to firstname.lastname@example.org with User’s request. If User wishes to change, update, or delete the personal information User has submitted to VYALUX, User may do so by signing into User’s Account on Services or by sending an email to email@example.com with User’s request. User may remove User’s Personally Identifiable Information by contacting VYALUX at: firstname.lastname@example.org and requesting that VYALUX remove said information from VYALUX’s servers. User has the right to withdraw User’s consent to VYALUX’s processing of User’s personal information at any time. Note, VYALUX requires User’s personal information to deliver Service and VYALUX will be unable to deliver Service without User’s consent.
If User is a resident of the European Union and has a complaint regarding VYALUX’s use or processing of User’s personal information, User also has the right to lodge a complaint with a national Data Protection Authority. Each European Union member nation has established its own Data Protection Authority; User can find out about the Data Protection Authority in User’s country here.
VYALUX’s offers Service in several geographic regions. VYALUX defines a geographical region as the location where a User is located.
United States – For Users within the United States, VYALUX processes data solely in data centers located within the United States.
European Union – For Users within the European Union, data is transferred securely to VYALUX servers in the United States.
Other Regions – For Users not within the United States or the European Union, data is transferred securely to VYALUX servers in the United States.
VYALUX has adopted reasonable physical, technical, and organizational safeguards against accidental, unauthorized, or unlawful destruction, loss, alteration, disclosure, access, use, or processing of User’s data in VYALUX’s possession for Users regardless of geographic location. For Users located outside of the United States, protections substantially mirror those available to Users located within the United States.
Retention & Deletion:
VYALUX will only retain User’s Personal Information for as long as necessary to fulfill the purposes for which it was collected and processed, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements.
In some circumstances, VYALUX may anonymize User’s Personal Information so that it can no longer be associated with User, in which case it is no longer treated as Personal Information.
If VYALUX or Services of VYALUX are acquired by or merges with another entity, VYALUX assets, including all proprietary intellectual property and information embedded in Services, and any personal information stored in VYALUX’s databases, will likely be transferred to the new entity. By using Services, User acknowledges and agrees that VYALUX may assign assets and any information stored therein in the event of such a transaction.